Engineering perspective · General planning guidance
Map the work
Describe the people, records, decisions and handoffs involved. Include the exceptions as well as the routine path.
Identify the connections
List existing applications, devices, payment services and other dependencies. Establish who controls access to each.
Define acceptance
Describe the observable behavior stakeholders need to review. Agree which roles, workflows and integrations must be validated.
Apply the questions to your context.
Each engagement requires its own assessment, requirements and agreement. These considerations provide a starting point for discussion.
Discuss your requirements